Something important to me is having an agent that truly represents me rather than his or her own interests. I also look for someone who is expert at negotiating. Steve got me a better deal than what I had agreed to while we were negotiating. He answered my texts and calls promptly and never made me feel rushed. I think not feeling rushed was one of the subtle things that made it such a great experience. After marking each area “excellent” in this part of the survey, I feel like these are very important characteristics to have as a real estate agent and I think Steve really exemplifies each positive characteristic you would hope for in a real estate agent.